Restructuring a Pharmaceutical Co.’s Org Chart to Boost Efficiencies
Pharma | Operations Strategy | Business Support Redesign
Our client is one of the top five global pharmaceutical companies, with a significant presence in Europe and Asia. The company has a vast network of regional business support functions that facilitate their global operations.
The client needed to redesign their regional business support functions across Europe and Asia to enhance operational efficiency and align with global strategic objectives. The complexity of managing shared services across multiple regions required a thoughtful approach to organizational design and operational strategy.
OUR APPROACH
We collaborated with the client to redesign the business support functions for their European and Asian operations. Our work included:
Developing an operations strategy to streamline regional business support functions.
Redesigning organizational structures to ensure alignment with the company’s global strategy.
Implementing shared services models to improve efficiency and reduce costs across multiple regions.
OUR APPRENTICESHIP
As part of our apprenticeship approach, we worked closely with the client’s team to build their internal capabilities:
Client personnel shadowed our team throughout the redesign process, gaining insights into operations strategy and organizational design.
We involved the client in data analysis, decision-making, and the development of shared services models, allowing them to take ownership of key initiatives.
“My people benefited from observing how well the Manager collaborated across groups and regions in this project work.”
Europe Lead
OUR RESULTS
The transformation plan was successfully launched, leading to a more efficient product assortment, reduced operational complexity, and improved profitability.
Additionally, through our apprenticeship approach, the client’s team gained essential skills in marketing, data analysis, and pricing strategy, positioning them for continued success in implementing future initiatives.
OUR RECOMMENDATIONS
Regional Business Support Redesign
We developed a new organizational structure for the client’s regional business support functions, optimizing them for efficiency and alignment with the company’s global strategy.
1
Shared Services Implementation
We recommended and implemented shared services models to streamline operations across Europe and Asia.